Email Sign-Offs: A Working Guide

Everything about email should be brief and to the point. In our digital age, we spend way too much time on email, and greater productivity demands that we develop a more concise and effective style when communicating via email.

One time-consuming decision when drafting an email is what sign-off to use. Many people avoid this problem by adopting a standard sign-off and using it consistently, like a stamp - an advisable method that saves time and energy. Yet there will be times when a sign-off needs to be tailored to a context of varying formality or familiarity. The question is, which sign-off is appropriate for the correspondence at hand?

The following guide is not exhaustive or definitive, as cultural expressions are always evolving in their application. This list is a working guide to the top email sign-offs currently in use, observing their CHARACTER (ie. qualities and effects), and their PROPRIETY in terms of context and purpose.

‘Regards,’
CHARACTER: Polite but detached, verging on cold.
PROPRIETY: Fit for correspondence between complete strangers, and for emails addressing issues or points of concern or complaint.

‘Kind regards, / Best regards,’
CHARACTER: Very polite, warm and friendly, common.
PROPRIETY: Highly appropriate to most communications. This sign-off is readily used, making it ubiquitous but always suitable to cordial exchanges.

‘Cheers,’
CHARACTER: Casual and friendly, verging on nonchalant.
PROPRIETY: Suitable for informal emails, exchanges between friends or friendly colleagues, particularly in instances of appreciation for a good turn. When used as a standard sign-off or style choice, it can potentially seem cool or detached.

‘All best wishes, / Best wishes,’
CHARACTER: Polite and warm, standard but with a slight flourish.
PROPRIETY: Highly appropriate to most communications. As a variation on expressing ‘regards’, offering ‘wishes’ can seem flowery, but the implication is a general expression of goodwill.
NOTE: ‘Best,’ / ‘All best’ on their own - without ‘wishes’ - are too curt for an initial email, but can serve as suitable truncations in continued correspondence.

‘Thanks, / Many thanks,’
CHARACTER: Functional, friendly.
PROPRIETY: Suitable for most established email communications in which correspondents are working together and supplying each other with information and/or documents.
NOTE: When making requests, particularly of superiors or strangers, ‘Thanks’ should be accompanied with ‘kind regards’ or ‘best wishes’ as to show due deference (ie. respect).

Using the character qualities as a guide, any of the above can serve as a standard sign-off - but the effectiveness of an email depends in part on the appropriateness of its style, so it is always worth checking the suitability of your sign-off before you send.

AlexandraGeld / Shutterstock.com

AlexandraGeld / Shutterstock.com